Terms & Conditions
Customer Care
Welcome to Miami Auto Parts Customer Care. We are dedicated to providing exceptional service and reliable information to our customers. Our team is committed to addressing any inquiries or concerns promptly and professionally. Whether you have questions about our products, need assistance with an order, or require technical support, we are here to help.
Our Customer Care team strives to ensure your satisfaction with every interaction. By maintaining open communication and a customer-centric approach, we aim to build long-lasting relationships with our valued clients.
Feel free to reach out to us via phone, email, or visit our store for personalized assistance. Your satisfaction is our priority.
Privacy & Safety
At Miami Auto Parts, we prioritize the privacy and safety of our customers. Our policies regarding the use, storage, and protection of personal information are designed to instill confidence and trust. We employ secure protocols for transactions and data management to safeguard sensitive details.
We are transparent about our data collection practices, emphasizing the ethical and responsible utilization of customer information. Upholding privacy standards is fundamental to our commitment to maintaining a secure online environment for all users.
Sales Terms And Conditions
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1. No EXCHANGE or CREDIT NOTE will be issued without original invoice.
2. EXCHANGE or CREDIT NOTE will be issued within 7 working DAYS.
3. Strictly no guarantee on electronic parts, they're Non-returnable. If faulty,
Manufacturer's warranty policy will apply.
4. Used spare parts has only 7 days guarantee.
5. Returns are subjected to Management or Manufacturer's approval and 20% handling
fee will apply.
6. Parts correctly supplied cannot be returned without management approval.
7. All new spare parts carries 3 months guarantee and warranty, if you get a fault on any,
you have to provide a fault code or a diagnostic report from a RMI APPROVED
WORKSHOP
8. Special order and Back orders can't be cancelled (10% deposit will be required before
ordering) and take 9-15 working days to be available for collection or delivery.
The supplier does not warrant that it will deliver the goods within the estimated time,
however it will do it's best to do so, Should the supplier be unable to deliver the goods on
the expected date and / or time indicated, I will not have a right to cancel this agreement.
9. Estimate and QOUTATION is valid for 7 days only, Prices subjected to change without
prior notice.
10. New INJECTORS doesn't have a guarantee once bought, no refund or exchange for
them
11. No Parts will be released before the money reflects on the company bank statement..
If you're using a different bank, please make IMMEDIATE PAYMENT.
Please Read very Carefully
Thank you for doing business with us.
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MIAMI PROJECTS (PTY) LTD
T/A MIAMI AUTO PARTS
REG NO. 2018 / 575101 / 07
TR NO. IT - 9992732165
Payment Methods
- Credit / Debit Cards
- PayPal
- Offline Payments